Ticket
No description
type Ticket {
assignedToRepresentativeId: UUID
createdBy: User
createdById: UUID
createdDate: DateTime!
description: String
foreignId: String
id: UUID!
location: TicketLocation
organizationId: UUID!
priority: PriorityTypes
reference: String
requestDate: Date
requestType: RequestTypes
requestedByPersonalProfileId: UUID
requestedByRepresentativeId: UUID
requestedServiceProviderId: UUID
state: TicketStates
ticketEntries: [TicketEntry!]!
title: String
updatedDate: DateTime!
}
Fields
| Nom | Type | Description |
|---|---|---|
| assignedToRepresentativeId | UUID scalar | — |
| createdBy | User object | — |
| createdById | UUID scalar | — |
| createdDate | DateTime! non-null scalar | The creation date-time of the entity |
| description | String scalar | — |
| foreignId | String scalar | The unique ID of the entity in a foreign system. Used for synchronization, import and export purposes. |
| id | UUID! non-null scalar | Unique identifier of the entity |
| location | TicketLocation object | — |
| organizationId | UUID! non-null scalar | Unique identifier of the entity's parent organization. Used for tenancy separation. |
| priority | PriorityTypes enum | — |
| reference | String scalar | A human readable identifier for the entity. Can match external systems/applications. |
| requestDate | Date scalar | — |
| requestType | RequestTypes enum | — |
| requestedByPersonalProfileId | UUID scalar | — |
| requestedByRepresentativeId | UUID scalar | — |
| requestedServiceProviderId | UUID scalar | — |
| state | TicketStates enum | — |
| ticketEntries | [TicketEntry!]! non-null object | — |
| title | String scalar | — |
| updatedDate | DateTime! non-null scalar | The last update date-time of the entity createTicket deleteTicket ticket updateTicket PaginatedTickets |